// Privacy Policy

Personal Information We Collect

• Contact details: name, email address, phone number for course enrollment and communication
• Educational background: previous programming experience, current skill level for course placement
• Technical preferences: preferred programming languages, learning style, career goals
• Payment information: billing details for course enrollment (processed securely through third-party providers)

How We Collect Data

• Contact forms and enrollment applications submitted through our website
• Cookies and tracking technologies for website analytics and user experience improvement
• Learning management system interactions during course participation
• Communication records from emails, phone calls, and in-person consultations

Legal Basis for Data Processing

• Contractual necessity: providing educational services, course materials, and student support
• Legitimate interest: improving our educational programs and maintaining student safety
• Consent: marketing communications and optional data processing activities
• Legal compliance: meeting educational regulations and financial reporting requirements

Data Retention Periods

• Student records: maintained for 7 years after course completion for certification purposes
• Marketing data: retained until consent is withdrawn or account is deleted
• Website analytics: anonymized data retained for 2 years for service improvement
• Financial records: kept for 10 years as required by Sri Lankan financial regulations

Educational Services

We use your personal data to provide comprehensive software development education including:

• Course enrollment and student onboarding processes
• Personalized learning path recommendations based on your skills and goals
• Progress tracking and performance assessment throughout your learning journey
• Career placement support and job referral services

Communication and Support

Your contact information enables us to provide excellent student support:

• Course updates, schedule changes, and important announcements
• Technical support for learning platform and course materials
• Mentorship coordination and career guidance sessions
• Alumni networking opportunities and industry event invitations

Service Improvement

We analyze usage patterns to continuously improve our educational offerings:

• Website analytics to optimize user experience and learning platform performance
• Course effectiveness analysis to enhance curriculum and teaching methods
• Student feedback integration for program development and innovation
• Market research to identify emerging technology trends and skill demands

Third-Party Sharing

We share your data only when necessary and with your consent:

• Partner companies for job placement (only with explicit consent)
• Payment processors for secure transaction handling
• Educational technology providers for learning management systems
• Legal authorities when required by Sri Lankan law or to protect safety

Technical Safeguards

• End-to-end encryption for all data transmission and storage
• Secure cloud infrastructure with enterprise-grade security protocols
• Regular security audits and penetration testing by independent experts
• Multi-factor authentication for administrative access to student data

Administrative Controls

• Strict access controls with role-based permissions for staff members
• Comprehensive privacy training for all employees handling student data
• Regular monitoring and logging of data access and modification activities
• Clear data handling procedures and incident response protocols

Breach Response

• 24-hour notification to affected students in case of data breach
• Immediate containment and investigation of security incidents
• Coordination with relevant authorities and regulatory bodies
• Transparent communication about breach impact and remediation steps

Right to Access

Request a copy of all personal data we hold about you, including how it's being used and who it's shared with. We provide this information in a clear, accessible format within 30 days.

Right to Rectification

Update or correct any inaccurate personal information. You can modify most details through your student portal or by contacting our support team directly.

Right to Erasure

Request deletion of your personal data when it's no longer necessary for educational purposes. Note that some records may be retained for legal compliance.

Right to Data Portability

Receive your personal data in a structured, machine-readable format to transfer to another educational provider if desired.

Right to Object

Object to processing of your personal data for marketing purposes or other activities based on legitimate interests. Your objection will be honored unless we have compelling grounds to continue.

How to Exercise Rights

Contact our Data Protection Officer through the contact form on our website or email us directly. We'll verify your identity and respond within the required timeframe. No fees apply unless requests are clearly unfounded or excessive.